Privacy Policy – Kendrascottes
At Kendrascottes, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information to provide and improve our services:
- Contact Information: Name, email address (e.g., [email protected] for communications), phone number, and shipping/billing addresses when you place an order or create an account.
- Payment Details: Credit/debit card information or other payment method details, which are processed securely through third-party payment processors (we do not store full payment details on our servers).
- Website Activity: Data about your interactions with our website, such as pages visited, products viewed, and search queries, collected via cookies and similar tracking technologies (see Section 4 for more details).
- Account Information: If you create an account, we may store your preferences, order history, and saved payment methods (in a secure, encrypted format).
2. How We Use Your Information
Your personal information is used to:
- Process and fulfill your orders, including shipping and delivery updates.
- Communicate with you about your purchases, account, or inquiries (via email, phone, or other methods you provide).
- Improve our website, products, and services by analyzing user behavior and preferences.
- Send you promotional offers, newsletters, or updates about new limited-edition jewelry collections (you can opt out at any time; see Section 6).
- Ensure the security of our website and prevent fraudulent activities.
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Encryption of sensitive data (e.g., payment details) using secure socket layer (SSL) technology.
- Restricted access to personal information by authorized staff only.
- Regular security audits and updates to our systems and processes.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to minimize risks.
4. Cookies and Tracking Technologies
Our website uses cookies (small text files stored on your device) and similar technologies to enhance your browsing experience. These tools help us:
- Remember your preferences (e.g., language or region).
- Track website traffic and user behavior to improve site functionality.
- Display personalized content and recommendations.
You can manage cookie settings through your browser, but disabling cookies may limit some features of our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:
- Service Providers: Third-party companies that assist us with order fulfillment (e.g., shipping carriers), payment processing, or website analytics (these providers are contractually obligated to protect your data and use it only for specified purposes).
- Legal Requirements: When required by law, court order, or to protect our rights, property, or safety, or that of our customers or the public.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information stored in our systems (contact us at [email protected] to submit a request).
- Opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.
- Request a copy of the personal information we hold about you (subject to applicable laws).
We will respond to your requests within a reasonable timeframe, typically 30 days.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: